Job Title: HOA Manager
Company: The Arena Group
Location: College Station, TX
Reports to: Director of Property Management / Operations
Type: Full-Time, Eligible for Benefits
Rate of Pay: Salaried, Exempt
Job Location: In-person, College Station, TX
Job Summary:
The Arena Group is seeking a highly organized and motivated HOA Manager to oversee the management of our homeowner associations (HOAs). This position requires someone with strong leadership abilities, excellent communication skills, and a deep understanding of property management. The HOA Manager will act as a liaison between homeowners, vendors, and the board of directors while ensuring compliance with HOA regulations, budgets, and maintenance schedules.
This is an in-person position, located in College Station, TX.
5 Roles:
Owner Relations
- Serve as the primary point of contact for homeowners, addressing questions, concerns, and requests in a professional and timely manner.
- Foster positive relationships with homeowners and board members, ensuring all parties are informed about HOA policies and procedures.
- Resolve disputes and conflicts with a focus on maintaining a cohesive community environment.
- Keep homeowners updated on ongoing and upcoming community projects, policy changes, and important HOA news.
Meetings & Reports
- Prepare and distribute agendas, minutes, and reports for HOA board meetings.
- Attend all board meetings, present reports, and provide recommendations to assist in decision-making.
- Prepare and present monthly, quarterly, and annual reports on financial performance, compliance status, and operational activities.
- Ensure all records are maintained according to legal standards and best practices.
HOA Budget & Administration
- Develop, monitor, and manage the annual HOA budget, ensuring alignment with financial goals and legal requirements.
- Coordinate and oversee vendor contracts, ensuring all services are provided within budget and on schedule.
- Review and approve invoices and manage collection of HOA fees and assessments.
- Ensure compliance with state and federal regulations, and maintain accurate documentation of all financial and legal activities.
Repairs & Maintenance
- Oversee and coordinate property maintenance, repairs, and improvement projects to ensure the community remains in excellent condition.
- Collaborate with vendors and contractors to ensure work is performed according to HOA standards and contract terms.
- Conduct regular inspections of common areas and amenities, ensuring that repairs are completed in a timely and cost-effective manner.
- Manage the reserve fund for future repair and replacement projects, ensuring that all work is adequately funded.
Lead, Manage & Accountability
- Provide leadership to on-site teams and vendors, ensuring everyone is aligned with community goals.
- Hold all team members, vendors, and contractors accountable to performance standards, deadlines, and community rules.
- Establish and enforce policies that promote a safe, welcoming, and harmonious living environment for all residents.
- Regularly review performance metrics and work with team members to address any areas needing improvement.
Qualifications:
- Bachelor's degree in business, property management, or a related field preferred.
- 3-5 years of experience in HOA management or a related field.
- Strong knowledge of HOA regulations, budget management, and property maintenance.
- Exceptional organizational and leadership skills, with a focus on customer service.
- Proficiency with property management software and Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to handle difficult situations and mediate conflicts.
Compensation:
- Competitive salary based on experience.
- Benefits package including health insurance, 401k match, and paid time off.
